Privacy Policy

Last updated: June 19, 2026

This Privacy Policy explains how ARDIG ("we," "us") collects, uses, and protects information when you use our marketing and information website (the "Site"). It applies to the Site only; our patient portal and other services are covered by their own policies.

1. Information we collect

We collect information in the following ways:

  • Information you provide. When you submit a form on the Site (for example, a contact or pre-eligibility form), we collect the information you choose to share, which may include your name, email address, phone number, and health-related information you include.
  • Information collected automatically. When you visit the Site, we and our analytics provider may collect technical data such as your IP address, browser type, device information, pages viewed, and how you interact with the Site, using cookies and similar technologies.

2. How we use information

  • To respond to your inquiries and requests;
  • To assess pre-eligibility and coordinate next steps when you ask us to;
  • To operate, maintain, and improve the Site;
  • To understand site traffic and usage through analytics;
  • To comply with legal obligations.

3. Health information

Some forms may invite you to share health-related information. We treat this information as confidential and use it only for the purpose for which you provided it. Please share only the information necessary for your request.

4. Cookies and analytics

The Site uses cookies and similar technologies, including Google Analytics, to understand how visitors use the Site. You can accept or decline non-essential cookies through our cookie banner and manage them in your browser settings. For details, see our Cookie Policy.

5. Third-party services

We rely on third-party providers to operate the Site and may share limited information with them solely to provide their services. These include, among others:

  • Netlify for website hosting and form submissions;
  • Google Analytics for site usage analytics;
  • Google Fonts and Font Awesome for fonts and icons;
  • Vimeo for embedded video;
  • Google/Firebase for authentication and storage of linked services.

Each provider processes data under its own privacy policy.

6. Data retention

We retain information you submit for as long as necessary to fulfill the purpose for which it was collected, to comply with our legal obligations, and to resolve disputes, after which it is deleted or anonymized.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.

8. Children's privacy

The Site is not directed to children, and we do not knowingly collect personal information from children except as provided by a parent or legal guardian in connection with a request for our services.

9. International transfers

ARDIG operates in multiple countries, and your information may be processed in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page, and the "Last updated" date will be revised accordingly.

11. Contact

For privacy questions or requests, contact us at planning@ardig.org or +1 786 725 7167.